Plantup Privacy Policy

Last updated: 09/10/2024

1. Introduction

Welcome to Plantup ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Plantup (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App after the date such revised Privacy Policy is posted.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

Personal Data

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address (only if you choose to contact us)
  • Photos or images you upload for plant identification or disease diagnosis
  • User preferences and settings

Derivative Data

Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, including liking, saving plants, or other interactions with the App features. This data may also include your IP address and device information.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device's camera and photo library. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, and other data may be collected automatically when you use the App.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Compile anonymous statistical data and analysis for use internally.
  • Deliver targeted content and plant care information to you.
  • Increase the efficiency and operation of the App.
  • Monitor and analyze usage and trends to improve your experience with the App.
  • Notify you of updates to the App.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions and monitor against theft.
  • Request feedback and contact you about your use of the App.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Your Data Protection Rights

Depending on your location and subject to applicable law, you may have the following rights with regard to the personal data we control about you:

  • The right to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
  • The right to request that we rectify or update your personal data that is inaccurate, incomplete or outdated;
  • The right to request that we erase your personal data in certain circumstances provided by law;
  • The right to request that we restrict the use of your personal data in certain circumstances;
  • The right to request that we cease processing of your personal data for direct marketing purposes;
  • The right to receive your personal data in a structured, commonly used and machine-readable format.

To exercise these rights, please contact us at plantup@ilkerb.com. We will respond to your request within a reasonable timeframe.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. User data that has been inactive for 6 months will be deleted.

9. California Privacy Rights

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. We do not share your personal data with third parties for their direct marketing purposes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

İlker Beri
Ataşehir, İstanbul, Turkey
plantup@ilkerb.com